Understanding Your Commercial Electricity Bill

If you’re new to buying energy in a deregulated state, your first few electricity bills might be, frankly, confusing. Unlike a simple utility bill in a regulated market that had one line for the total rate, bills in competitive markets often break out many line items. This is actually a feature of deregulation – it makes the components of cost more transparent – but it can feel like deciphering alphabet soup at first. Let’s demystify the typical commercial electricity bill in a deregulated market, so you can verify charges and identify where opportunities for savings might lie.

Unbundled Charges – What Are You Paying For? In deregulated markets, the charges on your bill generally fall into two broad categories: Supply (the electricity itself, which you buy from your chosen supplier) and Delivery (the utility’s charges for getting that electricity to you, plus related grid costs). Here are the common components:

  • Energy Supply Charge – This is the charge for the electricity you consumed, as billed by your supplier. If you have a fixed contract, it might be simply (rate × kWh used). If you’re on an index or variable, it could be a summary of multiple intervals’ prices. Sometimes labeled as “Generation Charge” or “Commodity Charge.” It’s the competitive part of your bill you negotiated.
  • Capacity Charge – In many markets (like PJM, NYISO, ISO-NE, MISO, etc.), there’s a separate cost for capacity – essentially the cost to ensure there’s enough generation capacity available to meet peak demand. This might appear as a line item reflecting your share of the system’s capacity requirement. Often it’s measured in $/kW based on your peak usage during peak grid times (e.g., your contribution to the top 5 peak hours of the year, known as “PLC” or “ICAP tag”). In a fully fixed contract, your supplier might bundle this into your energy rate; in a pass-through contract, you’ll see it explicitly. It can be a significant cost (sometimes 10-30% of the bill), especially in places where capacity prices spiked. For example, businesses in the Mid-Atlantic saw big capacity cost increases around 2024 due to auction results – if you see your capacity line soaring, that’s likely why.
  • Transmission and Distribution Charges – These are the utility’s delivery charges. Transmission (the high-voltage transport) might be separated from distribution (local network) or combined. You’ll see items like “Distribution Service”, “Transmission Service”, “Demand Charge” (often the distribution portion for commercial users is billed based on peak demand in kW). These rates are tariffed by the state regulator – you typically can’t change them unless you change how/when you use energy (for instance, reducing peak demand to lower demand charges). The utility charges are the same regardless of which supplier you choose, since they’re regulated.
  • Ancillary Services – Some bills include ancillary or “ISO charges” which cover services necessary to keep the grid stable (frequency regulation, reserves, etc.). These might be bundled in supply or listed separately, depending on your contract.
  • Line Losses – A small percentage of power is lost as heat in the wires. Sometimes an adjustment for these losses is listed or incorporated in rates.
  • Taxes and Fees – Sales tax, gross receipts tax, or other state-specific fees (like utility fund fees, etc.) will be listed. These are usually a pass-through by either the utility or supplier. In some locales, if you’re tax-exempt you’d see exemptions applied here.
  • Other Charges – Depending on your region, there could be items like “PPCA – Purchase Power Cost Adjustment” (in partially regulated scenarios), or specific rider charges. For instance, Texas bills have a TDU (utility) charge broken into pieces like customer charge, metering charge, etc., while a state like Illinois might have a charge for renewable program funding or energy efficiency programs.

It’s a lot, but each item has a purpose. One benefit of seeing unbundled costs is you can identify what’s driving your expenses. Is it mostly the energy commodity? Or are demand-related charges (capacity, distribution demand) a big chunk? For example, you might find that although you got a good energy rate, your peak kW demand during a summer afternoon is causing huge distribution demand charges – which suggests maybe you should look at peak shaving or shifting some load (that drifts into Managing Risk territory).

Verify Your Supplier Charges: If you negotiated a contract with a supplier, double-check that the billing aligns with it. If you expected a fully fixed rate, make sure you’re not seeing unexpected pass-through charges. Sometimes customers assume something was fixed and then see a “reconciliation” charge or an adder they weren’t expecting. If something looks off, contact your supplier – reputable suppliers won’t mind explaining the bill breakdown (they know it’s complex). Also ensure the utility didn’t default you to their standard service inadvertently (compare the supplier name on bill to who you signed with).

Understanding Demand vs. Energy Charges: Commercial bills often have both consumption charges (in kWh) and demand charges (in kW). Demand refers to your highest rate of usage in a interval (usually a 15-minute or 30-minute window) during the billing period. Utilities bill demand to allocate grid capacity costs – even if you used a moderate amount of kWh overall, one spike to a high kW can set a high demand charge. This is separate from the wholesale capacity market charge (though conceptually related). Managing your peak demand (with load control or operational shifts) can reduce these charges over time.

Why bills differ by state/region: Each state’s Public Utility Commission sets the framework for bills, so formats and terminology vary. For example, Texas (ERCOT) bills are different from New York bills. But the concepts above broadly apply. Some states require additional disclosures on bills (like the average price per kWh you paid in that month, combining everything – a useful number for quick benchmarking).

Tips for Bill Management:

  • Set up a routine audit: At least for the first few months with a new supplier, cross-verify the rates and multipliers. Ensure your meter reads (actual or estimated) make sense. Catching a billing error early could save a lot.
  • Monitor your usage data: If you have interval data from your utility smart meter, compare it to billing demand and energy to make sure they align. This also helps identify if you have any unusual load patterns that could be corrected to save money.
  • Look at year-over-year changes: If this July’s bill is way higher than last July’s and your consumption is similar, investigate – it could be that capacity rates changed year to year, or a new rider was added. Being aware of these changes (often announced by ISOs or utilities in advance) ties back to being an informed buyer.
  • Leverage supplier/utility portals: Many utilities and some suppliers offer online portals where you can visualize your energy usage and cost. These tools can sometimes break down costs by category in charts, which can be easier than parsing the bill line by line.

By understanding your bill, you effectively gain insight into where you might focus efforts to reduce costs. If supply cost is high, maybe your procurement timing or strategy could improve. If delivery cost (demand charges, etc.) is high, maybe energy efficiency or demand management is the key. Knowledge is power – literally, in this case.

(Next, our Types of Energy Contracts page will expand on how different contract setups determine which of these charges you see or don’t see. You might also visit Managing Risk to learn how to control some volatile components like capacity or peak demand costs.)

Scroll to Top